Privacy policy
Last updated: August 5, 2025
North & Bloom operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). North & Bloom is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
We believe your privacy matters—and you deserve to know how your info is collected, used, and protected. Here's the breakdown.
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. This does not include anonymized or de-identified data.
We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and applicable law:
- Contact details: name, address, billing/shipping info, phone, email
- Financial info: credit/debit card numbers, transaction and payment details
- Account info: username, password, security questions, preferences
- Transaction info: items viewed, added to cart, purchased, returned, etc.
- Communications: any info shared via support, email, or messages
- Device info: browser, network, IP address, unique identifiers
- Usage info: interaction patterns, site navigation behavior
Personal Information Sources
We collect personal information from:
- Directly from you – through forms, checkout, account setup, or communications
- Automatically via your device – including cookies and tracking tools
- Our service providers – such as payment processors or shipping tools
- Third-party partners – for marketing or functionality support
How We Use Your Personal Information
We use your data to:
Provide, Tailor, and Improve the Services
- Fulfill orders
- Remember preferences
- Process payments, exchanges, or returns
- Create and manage your account
- Recommend products
- Customize your experience
Marketing and Advertising
- Send promotional messages (email, SMS, mail)
- Show personalized ads on and off our site based on your activity
Security and Fraud Prevention
- Protect accounts and transactions
- Detect suspicious or harmful activity
- Safeguard the Services
Communication
- Respond to customer service inquiries
- Maintain an active business relationship
Legal Compliance
- Meet legal obligations
- Respond to law enforcement requests
- Enforce our terms or policies
How We Disclose Personal Information
We may share personal information with:
- Shopify and service providers – for payment, hosting, analytics, fulfillment, etc.
- Marketing and ad partners – for personalized advertising
- Your direction – such as social logins, shipping requests, or consented integrations
- Corporate affiliates – within our business group
- Legal events – like mergers, disputes, or compliance requests
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal data to support, personalize, and improve your experience. Shopify may combine your interactions across different stores to power features like personalized recommendations or advertising.
You can learn more about how Shopify uses your data and your rights at:
🔗 https://privacy.shopify.com/en
To exercise your Shopify privacy rights directly:
🔗 https://www.shopify.com/legal/privacy/consumers
Cookies and Tracking Technologies
We use cookies and similar technologies to analyze traffic, improve performance, and personalize your experience. You can manage cookie preferences via your browser or device settings.
Third-Party Links
Our site may link to other websites. We are not responsible for the privacy or security of those external sites. Review their policies before sharing any personal information.
Children's Data
We do not knowingly collect data from children under the age of majority in your jurisdiction. If you're a parent or guardian and believe your child submitted personal info, contact us and we will delete it.
Security and Retention
We take data security seriously, but no method is 100% secure. Use caution when sharing sensitive info online.
We retain personal data as long as necessary to:
- Maintain your account
- Fulfill services
- Comply with legal obligations
- Resolve disputes
- Enforce our terms
Your Rights and Choices
Depending on your location, you may have the right to:
- Access / Know your data
- Delete your personal information
- Correct inaccurate data
- Request portability of your data
- Opt out of targeted advertising or sharing
- Manage communication preferences
To opt out of marketing emails, use the “unsubscribe” link in any message.
For Global Privacy Control support, visit:
🔗 https://globalprivacycontrol.org
We do not currently honor other Do Not Track signals.
You can exercise rights via links on our site or by contacting us directly.
Complaints
If you believe your data has been mishandled, contact us using the info below. You may also have the right to appeal or lodge a complaint with your regional data protection authority.
International Transfers
We may transfer your data outside your country. If applicable, we use Standard Contractual Clauses or equivalent legal tools for transfers from the EU or UK.
Accessibility
North & Bloom is committed to digital accessibility. If you encounter any barriers accessing this policy or any part of our site, reach out and we’ll help resolve it.
Changes to This Privacy Policy
We may update this policy occasionally. Any updates will be posted here with a new "Last Updated" date.
Contact
Have questions or need help with your data rights?