Refund policy
Return & Refund Policy
Last updated: August 6, 2025
At North & Bloom, we’re committed to delivering practical, actionable tools for business owners and creatives. Please review our policy below before making a purchase.
🔄 Physical Products
If and when we offer physical goods, all sales are subject to availability and reviewed on a case-by-case basis.
To be eligible for a return:
- The item must be unused and in its original condition.
- You must contact us within 7 days of delivery.
- Return shipping costs are the buyer’s responsibility unless the item arrived damaged or incorrect.
- We do not offer exchanges at this time.
To request a return, email us at info@northandbloomco.com with your order number and details.
📥 Digital Downloads & Video Content
All digital product sales are final. This includes:
- Downloadable toolkits
- Templates and resources
- Video content
- Pre-recorded workshops
- Digital guides and files
We do not accept returns, refunds, or exchanges on any digital products, under any circumstance.
Due to the nature of digital content, access is granted immediately after purchase. Please review product details carefully before completing checkout.
If you experience an issue accessing your purchase, contact us at info@northandbloomco.com and we’ll help troubleshoot.
By completing a purchase on our site, you agree to this policy.